We aim to answer in timely and satisfactory manner for all of our valued customers!

Please allow up to two days to receive a response from a member of our team.

We offer the following payment methods, for your shopping convenience.

- Credit/Debit Card

- American Express

- PayPal

- Gift Card/Store Credit  

Your security is of our utmost concern and you can be confident we take every reasonable precaution to protect our customer’s privacy and security, including not storing payment details.If you would like further information regarding our website security and your privacy, please check out our Privacy Policy.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us directly and we’ll take you through the process. You can find more information on our refund policy here.

Yes! If there is something we're missing, please let us know here. While we cant provide any guarantees. we will assess your recommendation and add it to our catalogue if possible.

We do!

For International orders we offer Australia Post International Post Standard and International Post Express. 

Please note: Import/customs/inspection charges may apply and are the sole responsibility of the customer, including in the event of a refusal of delivery. Please refer to your country's relevant Customs and Import Polices prior to purchase.

For Australian orders we use Australia Post Standard or Express (at extra charge) postage with tracking.

For overseas deliveries we use Australia Post International Standard or Express (at extra charge) postage.

You’ll be asked to select a delivery method during checkout.

You can find more information about our shipping from our Delivery Policy.

Due to Australia Post limits, please note in a single order there is a maximum weight limited of 22kg for orders in Australia and 20kg for international orders.

Please contact us if you are looking to order more than these limits and we will manually calculate shipping to provide you the best possible price. Thank you!

These timeframes are estimates only for your reference and can vary due to various reasons. You can read more and check your specific country by clicking on the Australia Post links below. 

Australia

Standard in NSW: 2–5 business days

Standard to other states in major cities: 3–6 business days

Express: Next business day within the Express Post network

Australia Post Domestic delivery times

International

International Post Standard: 6 - 12 business days to major metro areas

International Post Express: approx. 2-4 business days to major metro areas

Australia Post International delivery times